Terms & Conditions

Welcome to TEMPTED — The Main Character Edit.

These Terms & Conditions govern your use of our website, https://temptedstore.com/, and your purchases from TEMPTED, a women’s fashion store based in Cairo, Egypt.

By accessing our website or placing an order, you agree to these Terms & Conditions, subject to your rights under applicable laws.

Please read these terms carefully before using our website or purchasing our products.

1. About TEMPTED

TEMPTED is a women’s fashion store offering clothing and fashion collections through our online store.

Our website allows customers to explore available products, view product information, select sizes and colors, and place orders online.

Store Address:
6A AOI Buildings, Al Manteqah Al Sadesah, Makram Ebeid, Nasr City, Cairo, Egypt.

2. Use of Our Website

By using our website, you agree to use it only for lawful purposes and in a manner that does not interfere with its operation or the experience of other users.

You agree not to:

Use our website for fraudulent or unlawful activities.
Provide false or misleading information when placing an order.
Attempt to gain unauthorized access to our website or its systems.
Distribute malicious software or harmful content.
Copy or reproduce website content for commercial purposes without authorization.
Interfere with the security, functionality, or performance of our website.

We may take reasonable measures to protect our website and customers against misuse or unauthorized activity.

3. Products & Availability

We aim to provide accurate descriptions, images, sizing information, and product details to help you make informed purchasing decisions.

However, product colors may appear slightly different depending on your screen settings, lighting conditions, and device display.

Product availability may change without prior notice.

If an item becomes unavailable after you place an order, we will contact you to discuss the available options, including a suitable alternative or refund where applicable.

Nothing in this section limits your rights if a product does not match its description or agreed specifications.

4. Product Sizing

We encourage customers to review the available product descriptions and sizing information before placing an order.

Sizes and fits may vary depending on the design, fabric, and style of each item.

If you need assistance choosing a size, you can contact our customer support team through WhatsApp before completing your purchase.

If an item does not fit as expected, you may request a return or exchange in accordance with our Returns & Refund Policy and applicable consumer protection laws.

5. Orders & Order Confirmation

When placing an order through TEMPTED, you agree to provide accurate and complete information, including your name, phone number, delivery address, and other details necessary to process your purchase.

After placing an order, you may receive an order confirmation through the contact details you provide.

We may contact you to verify your order details or confirm delivery arrangements.

If we are unable to fulfill an order due to product unavailability, an incorrect listing, or another legitimate reason, we will inform you and arrange an appropriate solution, including a refund of any amount paid where required.

Any cancellation or modification of an order will be handled in accordance with applicable consumer protection laws.

6. Prices & Payments

Product prices are displayed on our website in Egyptian Pounds (EGP), unless otherwise stated.

We aim to ensure that all prices and product information are accurate and up to date.

Shipping charges and any additional applicable fees will be communicated during checkout before you confirm your order.

We may update product prices or promotional offers from time to time. Changes will not affect confirmed orders except as permitted by applicable law.

Available payment methods will be displayed during checkout.

Where payments are processed through third-party payment providers, those transactions may also be subject to the relevant provider’s terms and security procedures.

7. Shipping & Delivery

TEMPTED arranges delivery to eligible locations according to the shipping options available during checkout.

Delivery charges and estimated delivery times may vary depending on your location, order details, and shipping provider.

Any estimated delivery time is provided for guidance and may be affected by circumstances outside our reasonable control.

We will make reasonable efforts to keep customers informed about significant delivery issues or delays.

Customers are responsible for providing accurate delivery information and a reachable contact number.

Delivery delays, failed deliveries, and related remedies will be handled in accordance with applicable laws and our published shipping conditions.

8. Returns, Exchanges & Refunds

We want every customer to enjoy shopping with TEMPTED.

Customers may request returns or exchanges within 14 days of receiving their orders, subject to applicable Egyptian consumer protection laws and legally permitted exceptions.

For standard returns, items should generally remain unused, unworn beyond reasonable inspection, and in their original condition.

Additional rights may apply where products are defective, damaged, or do not match their agreed specifications.

For complete information about return eligibility, exchanges, refunds, and shipping arrangements, please review our Returns & Refund Policy.

Nothing in these Terms & Conditions restricts any mandatory consumer rights under applicable Egyptian law.

9. Order Cancellation

If you wish to cancel or modify your order, please contact our customer support team as soon as possible.

We will review your request based on the order status and applicable legal requirements.

If your order has already been shipped, the applicable return procedures and consumer rights will apply.

10. Promotions & Discount Codes

From time to time, TEMPTED may offer promotional discounts, special collections, seasonal sales, or discount codes.

Promotional offers may be subject to specific conditions, including validity periods, eligible products, or minimum purchase requirements.

Any applicable promotional conditions will be communicated with the relevant offer.

Unless otherwise stated, discount codes cannot be combined with other promotional offers.

Promotions do not remove or limit customers’ statutory consumer rights.

11. Customer Accounts

If account registration is available on our website, customers may choose to create an account to manage their personal information and view their orders.

Customers are responsible for maintaining the confidentiality of their account login credentials.

Please contact us if you suspect unauthorized access to your account.

We may restrict access to accounts involved in fraudulent or unlawful activities, subject to applicable laws.

12. Intellectual Property

All original content published on the TEMPTED website, including our brand name, logo, product photography, graphics, website designs, and written content, is owned by TEMPTED or used with permission from the relevant rights holders.

Such content may be protected by applicable intellectual property laws.

You may not reproduce, distribute, modify, or commercially use protected website content without appropriate authorization.

13. Privacy & Personal Information

We respect your privacy and are committed to handling your personal information responsibly.

Personal information collected through our website may be used to process orders, arrange deliveries, provide customer support, and improve our services.

For more information about how we collect, use, and protect your personal information, please review our Privacy Policy.

14. Third-Party Links & Services

Our website may contain links to third-party websites or services, including payment providers, delivery services, and social media platforms.

These services may operate under their own terms and privacy policies.

We are not responsible for the content or independent practices of third-party websites that we do not control.

This provision does not exclude any responsibility TEMPTED may have under applicable law for services provided as part of your purchase.

15. Website Availability

We aim to keep our website accessible and functioning properly.

However, temporary interruptions may occur due to maintenance, technical issues, or circumstances beyond our reasonable control.

We may update, modify, or improve website features when necessary.

16. Limitation of Liability

TEMPTED will not be responsible for losses resulting from misuse of our website or circumstances beyond our reasonable control, except where liability cannot legally be excluded.

Nothing in these Terms & Conditions excludes or limits liability for fraud, unlawful conduct, defective products, or any other liability that cannot be excluded under applicable law.

Your statutory consumer rights remain fully protected.

17. Changes to These Terms

We may update these Terms & Conditions from time to time to reflect changes in our business operations, website features, or applicable legal requirements.

Updated terms will be published on this page.

Changes will not retroactively remove rights or obligations arising from previously confirmed purchases where prohibited by law.

18. Governing Law

These Terms & Conditions are governed by the applicable laws of the Arab Republic of Egypt.

Any disputes relating to purchases or use of our website will be handled in accordance with applicable Egyptian laws and relevant consumer protection requirements.

19. Contact Us

If you have any questions about these Terms & Conditions, our products, or your order, please contact our team.

TEMPTED — Women’s Fashion Store

Website: temptedstore.com

Email: info@temptedeg.com

Phone / WhatsApp: +20 109 755 1754